Contents
01
About This Policy
This Privacy Policy describes how Impericraft Ventures LLP ("we", "us", "our") collects, uses, stores, and protects personal information when you visit our website at impericraft.com or interact with us through our contact form.
By using our website or submitting your information through our contact form, you consent to the practices described in this policy. If you do not agree, please do not use our website or submit your personal information.
Impericraft Ventures LLP is the parent entity of two internal business divisions — Imperial Living (domestic ecommerce retail) and Vedic Living Exports (international B2B export). Neither division is a separately incorporated entity. This policy applies to the Impericraft Ventures LLP website only. For Imperial Living's privacy policy, visit imperialliving.in/privacy-policy.
02
Who We Are
Impericraft Ventures LLP is a Limited Liability Partnership registered under the Ministry of Corporate Affairs, Government of India, with its registered office in Hyderabad, Telangana.
- Registered Entity: Impericraft Ventures LLP
- Entity Type: Limited Liability Partnership (LLP)
- Registered State: Telangana, India
- DPIIT Recognition: Startup India — DPIIT Recognised Startup
- Website: impericraft.com
- Contact: imperialcraft@gmail.com
This website serves as the corporate presence of Impericraft Ventures LLP and does not directly engage in ecommerce or product sales. Enquiries submitted through this website are handled by our team for partnership, investor, media, and general corporate communication purposes.
03
Information We Collect
We collect the following categories of personal information:
Information you provide directly:
- Full name — when you fill our contact or enquiry form
- Email address — to respond to your enquiry and send confirmations
- Enquiry type — category of your interest (retail, export, investment, partnership etc.)
- Message content — the details of your communication
Information collected automatically:
- IP address and approximate location (city/country level)
- Browser type, device type, and operating system
- Pages visited and time spent on our website
- Referring URL — how you arrived at our website
We do not collect payment, financial, or sensitive personal information through this website. This is a corporate information and enquiry website — no transactions are processed here.
04
How We Use Your Information
We use the information we collect solely for the following purposes:
- To respond to your enquiry — we use your name and email to reply to contact form submissions
- To send auto-confirmation emails acknowledging receipt of your enquiry
- To route your enquiry to the appropriate division — Imperial Living or Vedic Living Exports — where relevant
- To improve our website experience based on aggregate usage patterns
- To comply with legal obligations under applicable Indian law
- To protect against fraudulent or malicious use of our contact facilities
We do not use your information for unsolicited marketing communications, nor do we sell or share it with third-party advertisers.
05
Sharing of Information
We do not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:
- Internally within Impericraft Ventures LLP — your enquiry may be reviewed by team members across our divisions where the subject matter is relevant to Imperial Living or Vedic Living Exports
- Service providers — we use Gmail (Google) for email and Vercel for website hosting; both maintain their own privacy and security standards
- Legal obligations — if required by Indian law, court order, or government authority, we will disclose information as legally mandated
- Business restructuring — in the event of a business restructuring, merger, or partnership of Impericraft Ventures LLP, your data may be transferred subject to equivalent privacy protections
06
Cookies & Tracking
Our website does not currently use advertising cookies, tracking pixels, or cross-site tracking technologies. We may use essential session cookies required for the basic functioning of the website.
We do not currently use Google Analytics, Facebook Pixel, or any third-party behavioural analytics tool that identifies individual users. Should this change in the future, this Privacy Policy will be updated accordingly and a cookie consent notice will be displayed.
07
Data Storage & Security
Contact form submissions are transmitted via our serverless API hosted on Vercel and delivered to our Gmail inbox. We do not maintain a separate customer database. Enquiry data is stored only within our email inbox, accessible solely to authorised personnel.
We take the following reasonable security measures:
- HTTPS encryption on all data transmitted through our website
- Secure serverless API with environment-variable protected credentials
- Access to enquiry emails restricted to authorised partners and team members only
- No third-party database or CRM storing your personal data without consent
We retain enquiry data for as long as necessary to respond and for a reasonable follow-up period, unless a longer retention is required by applicable law.
If you believe your data has been compromised, please contact us immediately at imperialcraft@gmail.com.
08
Your Rights
Under India's Digital Personal Data Protection Act 2023 (DPDPA), you have the following rights regarding your personal data held by us:
- Right to access — request a summary of personal data we hold about you
- Right to correction — request that we correct inaccurate or incomplete information
- Right to erasure — request deletion of your data where it is no longer necessary
- Right to withdraw consent — you may withdraw consent for data processing at any time
- Right to grievance redressal — raise a formal complaint with our Grievance Officer
To exercise any of these rights, write to us at imperialcraft@gmail.com with the subject line "Data Privacy Request — Impericraft". We will respond within 30 working days.
09
Third Party Links
Our website contains links to external websites — including our division websites (imperialliving.in), Amazon India, the Startup India portal, and MCA — for reference and navigation purposes.
Once you click these links, you leave impericraft.com and are governed by the respective website's own privacy policy. We have no control over the content or privacy practices of third-party websites and accept no responsibility for them. We encourage you to review the privacy policy of every website you visit.
10
Children's Privacy
This website is a corporate information website intended for business and professional audiences. It is not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our website, please contact us and we will delete it promptly.
11
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. The updated policy will be posted on this page with a revised "Last Updated" date at the top of the document.
We encourage you to review this page periodically. Your continued use of this website after any changes constitutes acceptance of the updated policy.
12
Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact our designated team:
Impericraft Ventures LLP
Email: imperialcraft@gmail.com
Website: impericraft.com
Registered Office: Hyderabad, Telangana, India
Subject Line: Privacy Policy Query — Impericraft
We aim to respond to all privacy-related queries within 30 working days of receipt.
This policy applies to impericraft.com only. For Imperial Living's privacy policy, visit imperialliving.in/privacy-policy